Privacy Policy

ACCOUNT AND PURCHASE INFORMATION

We process data related to your account (identity, email, preferences) and your purchases (orders, returns, refunds). This data allows us to offer a dependable online shopping service and to give you access to your transaction history.

BASKET AND SESSION MECHANICS

Session identifiers and cookies are used to keep your basket, maintain your login and protect access to your account. Without them, certain essential site features may not work properly.

PAYMENT SECURITY

Payments are processed by a specialist provider. We do not retain the full card number or the cryptogram. Exchanges are encrypted and security controls are applied to reduce fraud and unauthorised access.

SAFEGUARDING CONTACT INFORMATION

We use your contact details for delivery and indispensable notifications. We limit the visibility of this information to authorised teams and strictly necessary providers. Access controls and logging help protect it.

ANALYTICS AND IMPROVEMENT

We may analyse how the site is used (pages viewed, errors, performance) to enhance your experience. Where possible, we favour aggregated statistics and identifiers that limit direct identification.

THIRD-PARTY SHARING

We share certain information with essential providers: transport, payment, hosting, security and technical analysis. They are permitted to use it only to supply the requested service.